I didn't open the package right a∑ay because I wasn't quite ready in the prep process. When I did open it I quickly realized it did not include a cutting wheel. I called the number I had, and left a detailed message and my phone number.
NO RESPONSE.
What do you call a RUBI Tile Cutter with no cutting wheel? A big red hunk of metal.
Because I'm getting no response I'll have to pay another $40 for one so I can do my job.
I can't say whether this is a good cutter or not, but I can vouch for the crappy service. Thanks for requesting my opinion.