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Missing part

I didn't open the package right a∑ay because I wasn't quite ready in the prep process. When I did open it I quickly realized it did not include a cutting wheel. I called the number I had, and left a detailed message and my phone number.
NO RESPONSE.
What do you call a RUBI Tile Cutter with no cutting wheel? A big red hunk of metal.
Because I'm getting no response I'll have to pay another $40 for one so I can do my job.
I can't say whether this is a good cutter or not, but I can vouch for the crappy service. Thanks for requesting my opinion.

Rubi Cyclone Tile leveling 1mm flat bases.

Theses worked as expected no problems with breaking them out after installation.

Painfully slow

MULTIDRILL Water Tank and Hose

Great little pump. Works well. But the little red plunger handle on top is very then and brittle. Mine disintegrated with in minutes of it's first use. Still I highly recommend this tool. It has cut my water usage down a lot and I think with it and the drill guide they have cut my drilling time down a lot. I'll drill up to hundred 1/4" or 5'16" holes in tile on a pair of public restrooms for stall partitions and accessories. These two tools are perfect for the job. Really beats starting a hole by holding the bit at an angle and having the bit skate across the wall. While you are trying to use a spray bottle (or drink bottle with a hole in the cap) to wet the bit.

Rubi Tools MULTIDRILL Drill Bit Guide

Great guide! The only issue I see (and could use a design change) is the water tube connector sticks straight up. This causes the drill head to rub on the hose when using small dia. bits. What I've done to remedy this issue is the wrap the hose around the suction cup handle after I lock it down. Since I do restroom partitions and accessories like HC grab bars most of my holes are either 1/4" or 5/15". I'll drill up to 100 holes in a pair of public restrooms a day. This guide has really been holding up. Unfortunately the little red plunger handle on the top of the water pump disintegrated on the first day. Very thin plastic on a metal post. But still works well.

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Raimondi Raizor Replacement Scoring Wheel

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Raimondi Raizor Replacement Scoring Wheel

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